Holidaymakers putting together their own 'package' holidays from travel services sold on the internet or elsewhere need extra protection, as they are unlikely to get the...
For ten years the EU Rapid Information system (RAPEX) has been guarding European consumers against unsafe non-food products. In 2013 a total of 2,364 measures were...
On 14 March 2014, the European Consumer Day made it clear - the crisis cannot be an excuse to dump consumer rights and flout the law....
With household budgets under pressure, EU consumer policy is there to ensure not only that consumers are treated fairly – but that they can get the...
What are fragrance allergens? Some substances present in fragrances may cause a skin or respiratory allergy. The present public consultation covers only skin (also called: contact)...
Just in time for the holiday period, shoppers across Europe can as of today count on a new set of consumer rights: today marks the deadline...
Bought a new 3D flat screen television and never got it? Or did you pay your supplier abroad and he delivered a faulty product? Don't worry,...