#CarRentals – EU action leads to clearer and more transparent pricing

| March 26, 2019

Following a call from the European Commission and EU consumer authorities, five industry leaders, Avis, Europcar, Enterprise, Hertz and Sixt, have changed the way they present car rental prices, making them fully transparent to consumers.

Until now, the companies concerned had not fully implemented some of their commitments in order for the European Commission and EU consumer authorities to consider them fully compliant with EU consumer law.

Justice, Consumers and Gender Equality Commissioner Věra Jourová, said: “Thanks to our pressure there will be no more unpleasant surprises at the check-out desk when you’re renting your car. It is really frustrating to start your holidays by having to pay unplanned extra costs and read complicated contracts. I want European consumers to enjoy their holidays to the maximum, without having to worry about nasty surprises with final bills.”

The companies have committed to: 1/ include all charges in the total booking price; 2/ clearly describe the key rental services in the terms and conditions in all national languages; 3/ make clear, in the price offer, the price and details of optional extras, in particular for insurance waivers that reduce the amount due in case of damage.

A full press release is available online.

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Category: A Frontpage, Economy, EU, European Commission, Transport, Vehicles