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Commission launches new complaints system to fight trade barriers and violations of sustainable trade commitments

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The European Commission has today (16 November) launched a new complaints system for reporting market access barriers and breaches of Trade and Sustainable Development commitments in the EU's trade agreements and under the Generalized Scheme of Preferences. The new complaints system reflects the Commission's increased efforts to strengthen the enforcement and implementation of trade agreements. It follows the Commission's appointment in July of its first Chief Trade Enforcement Officer (CTEO) to oversee its tougher action on enforcing trade policy, as well as the Commission's 15-point Trade and Sustainable Development (TSD) Action Plan of 2018.

Complaints will be channelled through a new centralized Single Entry Point system in DG Trade to allow for a responsive, focussed and structured process. Executive Vice President and Trade Commissioner Valdis Dombrovskis said: “The Commission has made enforcement a top priority, along with a sharper focus on implementing trade agreements. Under this new system, complaints relating to sustainable development commitments will be given the same level of focus and attention as market access barriers. It is a real step forward because stakeholders now will play a direct role in ensuring that EU trade policy delivers both on trade opportunities and on raising labour and environmental standards. The complaints system will be accessible to all relevant parties and businesses and Commission services will assess each complaint and take action as needed.”

A press release is available online.

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