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Commissioner Reynders opens the International Product Safety Week 2020 and welcomes two new signatories of the Product Safety Pledge

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Justice Commissioner Didier Reynders (pictured) opened the International Product Safety Week 2020 on 9 November, during which two additional online marketplaces – Bol.com and eMAG will officially join the Product Safety Pledge. By joining the pledge these companies are now committing to a faster removal of dangerous products from their marketplaces.

Reynders said: “Due to the coronavirus crisis, online purchases have surged and so have online scams. We cannot stand by and watch how fraudsters play on consumers' vulnerabilities. Only with online retailers on board, can we protect EU consumers and ensure products are safe. I am pleased to welcome Bol.com and eMAG as signatories of the Product Safety Pledge and I encourage other online retailers to follow their example. We need to keep up our efforts to improve consumers' safety, online and offline.”

Bol.com and eMAG are joining seven other major online marketplaces – Alibaba (for AliExpress), Allegro, Amazon, Cdiscount, eBay, Rakuten France and Wish.com, who have already committed to a faster removal of dangerous products. The companies will make it easier for customers to notify dangerous products and remove them within two working days following notifications from EU member state authorities.

The International Product Safety Week 2020 will gather participants from all over the world in a virtual conference to discuss how to reinforce product safety globally. This year's event will focus on product safety during COVID-19 crisis and how to improve tracing and recall of dangerous products.

More information on the International Product Safety Week is available online and the conference, together with Commissioner Reynders' speech, will be available on EbS. Later this week, the Commission will also present its New Consumer Agenda, setting out its priorities and actions regarding consumer policy for the next years.

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