Caribbean Export and DHL sign MOU to enhance MSME competitiveness through E-Commerce and logistics capacity building

Caribbean Export Development Agency (Caribbean Export) and DHL, a global leader in logistics, have signed a Memorandum of Understanding (MOU) to formalize a strategic partnership aimed at enhancing the capabilities of micro, small, and medium enterprises (MSMEs) in the Caribbean. The MOU establishes a framework for collaboration between the two organizations in areas such as e-commerce, logistics., and professional development, supporting MSMEs’ growth in the global marketplace.

The MOU underscores Caribbean Export’s commitment to fostering economic growth in the region by enhancing the skills and knowledge of MSMEs. Through this partnership, Caribbean Export and DHL will launch a series of initiatives designed to help MSMEs navigate the complexities of global trade, particularly in logistics and e-commerce.

Caribbean Export Executive Director Dr. Damie Sinanan said:  “This partnership with DHL is a significant step forward in our efforts to empower Caribbean MSMEs and equip them with the tools and knowledge they need to compete effectively on the global stage. By combining Caribbean Export’s deep understanding of the region’s business landscape with DHL’s international expertise in logistics and e-commerce, we can create transformative opportunities for MSMEs to expand their market reach and thrive in the digital economy.”

"At DHL, we take pride in our partnership with Caribbean Export, as it signifies a notable achievement in our efforts to foster economic growth and create better opportunities for SMEs. This partnership holds great significance in our journey to make a real difference in the lives of businesses in the Caribbean region,"  said Mario de Silva, Country Manager of DHL Barbados.

Partnership objectives

The MOU between Caribbean Export and DHL focuses on several key areas, including:1. Capacity Building for MSMEs: Through collaborative initiatives, Caribbean Export and DHL will provide training and resources to help MSMEs overcome logistical challenges and leverage e-commerce opportunities.2. Professional Development for Caribbean Export Staff: DHL will offer technical assistance to enhance the skills of Caribbean Export staff in logistics and e-commerce, enabling the agency to better support the region’s MSMEs.3. Strengthening Training Modules: DHL will contribute its expertise to update and strengthen Caribbean Export’s ProNET (Productivity Network) training modules, ensuring that MSMEs receive relevant and up-to-date guidance.4. Ongoing Collaboration: The MOU lays the groundwork for future cooperation between Caribbean Export and DHL, with the flexibility to introduce new initiatives that further support MSMEs in the Caribbean region.

First activities announced: Workshops on E-commerce and logistics

As part of this collaboration, Caribbean Export and DHL are pleased to announce the first two workshops under the MOU framework. These workshops, based on DHL’s GoTrade  program ‘are designed to provide Caribbean MSMEs with practical insights into e-commerce and logistics:Introduction to E-Commerce:  Date: 30th October 2024  Time: 11am – 1pm (AST)This workshop will introduce MSMEs to the fundamentals of e-commerce, covering topics such as digital sales strategies, payment gateways, and creating an effective online presence.

Link to the MoU signing. 

About Caribbean Export

The Caribbean Export Development Agency is the regional trade and investment promotion agency focused on accelerating the economic transformation of the Caribbean. Through export development and investment promotion initiatives, the agency works to improve the competitiveness of regional MSMEs and promote economic growth..

About DHL

DHL is the global market leader in the logistics industry, offering a broad portfolio of logistics services, including international express, freight transportation, supply chain solutions, and e-commerce logistics. DHL’s GoTrade program aims to simplify trade processes and help small businesses enter global markets.

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